Letterboxd HQ Accounts: How a Podcast, Festival or Studio Can Run Letterboxd as a Team

What is a Letterboxd HQ account, and who can get one? #

Letterboxd's HQ accounts page (read 3 October 2026) describes the HQ tier as a way for organisations to take part alongside the member community, and lists the kinds it is for: studios, distributors, festivals, theaters, podcasts and other film-related entities. The page's join button reads Enquire about joining the program. The Help Center says the HQ tier is in private beta and asks interested organisations to contact Letterboxd for details and admission, and the Paid subscriptions page says it is available on request. None of these pages gives eligibility rules or an application process, so the enquiry is the first step.

That is the only business route the pages read describe. They do not say whether an organisation may hold an ordinary member account, and the Terms do not address the question.

What can an HQ account do, and what is different? #

Who signs in? What the pages do not say #

The page says an HQ profile can link to team members' individual accounts. That wording suggests a team made of one organisation profile plus each person's own account. A Letterboxd Journal post from September 2020 that introduced the tier mentions the same link to team members' personal accounts and adds no detail.

None of the pages read explains how many people may operate an HQ account, how they sign in, how a link to an individual account is created or removed, or whether roles or permission levels exist. Meanwhile the Terms' account-security section tells each member to keep their password to themselves, so a shared login is not a documented option.

Questions to put to Letterboxd when you enquire:

1. How many people may operate the HQ account, and how does each person sign in?
2. How is a link to a team member's individual account created and removed?
3. Which email address should the account use, and who controls it?
4. What happens to the account if its main contact leaves the organisation?

Team members, subscriptions and gifts #

• One person, one account. Each team member uses their own account, in line with the Terms' rule against creating multiple accounts, and the HQ profile can link to them. The rule is set out in Letterboxd's rules on multiple accounts.
• A paid tier applies to an account. The Paid subscriptions page says upgrading anywhere covers all use of the service, so one subscription covers the website and the apps for that account.
• Gifting. According to the Help Center, the Give as a Gift option on the Pro page pays for another member's subscription. The payer keeps payment authority and can cancel or change payment details, while the benefits apply to the nominated account. The recipient needs no active subscription, or a non-renewing one within 90 days of expiring.
• Transfers. On the website, the three-dot menu beside an active subscription offers Transfer Subscription. The receiving account must have no active subscription, you must transfer before deactivating, both account passwords are required, and the new account gains payment authority. Handing a colleague your password to do this would run against the Terms, so the gift route is the one to use between people.
• Lists. The Help Center says several members editing one list is not supported. Its workaround is to export lists as CSV files and import the combined file into one member's list, with no automated way to remove films. A Journal post on private list sharing adds that a privately shared list is still owned and edited by one member.

Securing a team's account and handing it over #

1. Name one owner for each account: the person who holds the password and access to its email address. The Terms put the risk of misuse on the account holder.
2. Use a unique, complex password and switch on two-factor authentication. Letterboxd supports authenticator and password-manager apps only, with no SMS or email codes and no backup codes. Its security notice of 15 March 2024 recommends both measures to all members.
3. Decide who controls the email address. Password resets and email validation run through it. The Help Center says changing the address also alerts the old one, which gives early warning of an unauthorised change.
4. Change the password when the owner changes. The Help Center says Letterboxd requires the password for email changes, deactivation and some other actions, so the password is what protects them.
5. Export before big changes. Settings includes an account export, delivered as a ZIP file of CSV documents that also covers deleted content.

If something goes wrong #

• A former owner still knows the password. Reset it through the sign-in form if you control the account's email address. If you do not, the Help Center's sign-in route is to contact support with earlier email addresses, an approximate creation date and the username.
• The account is suspended or limited. The Terms describe notice and reasons where practicable, and an opportunity to appeal or contact Customer Support. Use that route; opening a replacement account would fall under the rule on multiple accounts.
• A team member's own account has a problem. It is their account and their password, so the recovery steps in why Letterboxd keeps logging you out apply to them individually.

Where ADSSPEED fits #

ADSSPEED is a desktop app for Windows and macOS that manages many browser profiles. Each profile keeps its own cookies, local data and browser settings, so accounts you manage can stay signed in side by side without signing each other out. For a team on shared work computers, each person's own account can live in its own profile, and profiles can be opened, stopped and organised in bulk. Profile data stays on your own computer. ADSSPEED adds no team roles to Letterboxd and changes none of its password rules; see installing ADSSPEED on Windows and what a browser profile is. Use only accounts you own or are authorised to manage. ADSSPEED is not affiliated with Letterboxd.