Why Does Dailymotion Keep Logging Me Out or Asking for a Verification Code?

Why does Dailymotion log you out or say your login is not working? #

Dailymotion's own pages point to a few documented causes: sign-in cookies that a browser clears or that two accounts overwrite, an expired email code, a password that no longer meets the policy, a company sign-in requirement, an archived inactive account, or a sanctioned account. The table below matches each to its fix. According to Dailymotion's Help Center and Cookie Policy (read 3 October 2026), the pages describe no unusual-login or new-location screen, and none describes a sign-out-everywhere control.

What do Dailymotion's sign-in cookies have to do with it? #

Dailymotion's Cookie Policy (updated 28 May 2026) lists first-party cookies on dailymotion.com that allow authentication of a user, among them access_token, with a stated lifespan of 10 hours; refresh_token, 3 months, described as used to ensure account security; and sdx, a session cookie. The policy adds that a browser may shorten a cookie's lifespan and that some trackers can show up as session cookies. So if your browser is set to clear cookies when it closes, or to limit how long they last, your sign-in goes with them.

The same logic explains clashes between accounts. Chromium's documentation says each profile is a subdirectory of the user data directory, which holds profile data such as history, bookmarks and cookies, so a browser profile has one set of Dailymotion cookies and can hold one signed-in Dailymotion account at a time. A private window is a different tool, covered in the comparison guide. A separate browser profile per account removes the clash; the steps are in the browser profiles guide.

How do you get back in, step by step? #

1. Read what the screen asks for: a password, a 6-digit code or a company sign-in. They have different fixes.
2. Password. On the login screen click Forgot password?, enter the account email, click Reset password, open the emailed link and set a new password.
3. Code. Go to dailymotion.com and log in with your credentials; the code screen reopens. Type the 6-digit code from the email, or choose Resend code. Each new code replaces the previous one.
4. No code, or no access to the email. Check the Junk folder, then contact Dailymotion Support. For missing codes the Help Center asks you to write from the email address linked to the account.
5. Wrong email at sign-up. Start the sign-up again. The first account created with the mistyped address is deleted automatically after 30 days.

What if the account was archived, sanctioned or deleted? #

• Archived for inactivity. The inactive-account policy says Dailymotion may delete or take back an account that has seen no activity for more than a year, without warning. It is archived first, and after a further year in the archive it is permanently deleted. Accounts with uploaded content or active API keys are not affected.
• Sanctioned. The Terms say that failing to comply can lead to removed content, a deactivated account, a blocked embeddable player or removed account data. When Dailymotion finishes moderating a case, it emails you a link to a dedicated appeal form.
• How to appeal. The appeal page says you have 6 months from the decision, each decision can be appealed only once, and incomplete or unfounded appeals cannot be processed. You can then turn to an independent out-of-court dispute body, and your right to go to court remains.
• Use the official route. The Help Center does not describe opening another account as a way to restore access, so appeal rather than starting over. The rules guide lists what Dailymotion restricts.

Which checks does Dailymotion actually document? #

Three prompts appear in the pages read, and each is something to complete rather than work around. New email accounts must confirm the address with a code, and some features such as comments and uploads in the app may stay unavailable until then. Anyone connecting or disconnecting a payment method in Studio gets a 6-digit email code, and only the Organization Owner can manage payment methods. Organizations with Single Sign-On route their users through the company sign-in, and users created through just-in-time provisioning have no password on dailymotion.com, so they cannot log in if SSO is turned off. If a prompt does not match any of these, contact Support with the exact wording on screen. The multi-login guide covers how to run more than one account day to day.

Where ADSSPEED fits #

One possible cause of sign-out clashes is two accounts sharing one browser profile. ADSSPEED is a desktop app for Windows and macOS that manages many browser profiles. Each profile keeps its own cookies, local data and browser settings, so accounts you manage can stay signed in side by side without signing each other out. It does not replace Dailymotion's own recovery steps (password reset, codes, Support, the appeal form) and does not change how Dailymotion treats an account. Profile data is kept on your own computer. For the basics, read what a browser profile is. ADSSPEED is not affiliated with Dailymotion.